Q&A

Peskados will automatically renew your subscription and deliver your products based on the delivery interval you selected.

For example, if you subscribed monthly, the system would automatically charge your credit card each month and you would receive your products each month, without having to place your own order!

Yes, of course. Subscriptions can be paused or canceled after 6 deliveries via the customer portal, as shown in the screenshot below.

When you placed your first subscription order in the shop, you received an email with a magic link that led you to the customer portal. You can also access your subscriptions if you create an account in Peskados.

You can skip or reschedule the delivery in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the delivery by clicking on the Reschedule button next to the delivery date.

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.